Pricing

Client feedback. Team tasks. One place.

mumus brings visual website feedback and issue tracking together. Clients show you what needs changing, your team organises the work, and every ticket is followed through to completion.

One plan. All features included.

  • 14-day free trial
  • No credit card for the trial
  • Unlimited users
  • 100 GB storage
  • Hosted in the EU

One subscription for your company. No per-seat fees. All prices exclude VAT. For businesses only.

Everything included

Built for your whole agency

Unlimited team members and client guests

Invite account managers, developers, designers and customers without paying for extra seats.

Unlimited projects

Manage client websites, ongoing maintenance and internal work in one workspace.

Visual website feedback

With the browser extension, clients point directly at the element they want to discuss. The report stays pinned to it on the live page.

Screenshots, recordings and attachments

Screenshots, screen recordings of up to 5 minutes, and files. Browser, viewport, console errors and failed requests are attached automatically.

Tickets and Kanban boards

Turn feedback into tasks with your own columns, epics, tags, due dates, estimates and several assignees.

Comments and collaboration

Questions, replies, @mentions and progress stay with the ticket. Notifications by e-mail and in the app, and SMS for critical issues.

Client collaboration with privacy

Clients report and comment as guests. If you want, they see only their own tickets, while internal work stays internal.

Ticket archive and search

Archive finished tickets and find any ticket later with full-text search across titles, descriptions and comments.

Security and GDPR

Hosted in the EU, two-factor login (which you can require for your team), role-based access, and a data processing agreement included.

AI assistants

Connect your AI coding tools

mumus includes an MCP server, so Claude Code, Codex and other compatible tools can work directly with your tickets. They read issues and screenshots, post replies, update tickets and move them between board columns, all from your development workflow.

Your AI tool uses its own subscription or API credentials. AI usage is billed by your provider. Read the setup guide.

Storage

Room for your project files

100 GB of shared storage keeps screenshots, recordings and attachments alongside your tickets. Need more? Add 100 GB for €9 per month at any time.

Support

Standard product support by e-mail is included. Custom development, bespoke integrations and migration help are available separately.

Questions about billing

What happens after the trial?

Your workspace becomes read-only until you subscribe. Nothing is deleted. If you subscribe during the trial, the first payment is due when the trial ends.

How can I pay?

By card, SEPA Direct Debit and other methods offered by our payment provider Stripe. Invoices with VAT are available in the billing portal. mumus never sees your card details.

Can I cancel?

Yes. Monthly plans can be canceled at any time, effective at the end of the current month. Annual plans run until the end of the year you paid for.

What is “fair use” for unlimited users and projects?

Normal agency use is unlimited. Storage is limited per workspace (100 GB included). We contact you before limiting a workspace that grows unusually fast.

Do you offer a dedicated instance?

Yes, for agencies and enterprises that need their own server, a custom domain or an individual contract. Contact us.